Shipping policy

Order Processing

All orders are processed within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been shipped, you will receive a shipping confirmation and tracking details via email or SMS.

 

Shipping Time

Delivery timelines may vary depending on your location. Most orders are delivered within 3–7 business days after dispatch. Please note that delivery times may occasionally be affected by courier delays, weather conditions, or other unforeseen circumstances.

 

Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout before payment is completed.

From time to time, Bad Lab may offer free shipping promotions, which will be clearly communicated on the website.

 

Order Tracking

Once your order has been shipped, you will receive a tracking link to monitor your delivery status. If you experience any issues with your shipment, please contact our support team and we will be happy to assist.

 

For shipping-related enquiries, please write to hello@badlabofficial.com. Our team typically responds within 24–48 hours.